Privacy Policy

1. Information We Collect

Personal Information you provide to us:

• Name, email address, and phone number when you fill out a contact form, enroll in a course, or subscribe to updates
• Payment information processed securely through our payment partner, Razorpay (we do not store your card, UPI, or banking details on our own servers)
• Course progress, quiz responses, and communication history when you use Finkfold Academy

Information collected automatically:

• IP address, browser type, device information, and pages visited, collected via standard analytics tools
• Cookies used to improve site functionality and remember your preferences (see Section 6)

2. How We Use Your Information

We use the information we collect to:

• Process course enrollments and deliver purchased content
• Respond to inquiries and provide customer support
• Send transactional emails (enrollment confirmations, course updates, receipts)
• Send promotional communications about new courses or services, which you may opt out of at any time
• Improve our website, courses, and services based on usage patterns
• Comply with legal and tax obligations under Indian law

3. How We Share Your Information

We do not sell your personal information to third parties. We share information only with:

• Payment processors (Razorpay) to complete transactions securely
• Service providers (such as email delivery, hosting, and course platform providers) who help us operate our business, bound by confidentiality obligations
• Legal authorities where required by law, court order, or to protect our legal rights

4. Data Storage and Security

Your data is stored using industry-standard security practices, including encrypted connections (HTTPS) and access-controlled databases. While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Course-related data is retained for the duration of your access period plus a reasonable period thereafter for support purposes.

6. Cookies

Our website uses cookies to enhance your browsing experience, remember login sessions, and analyze site traffic. You can disable cookies through your browser settings, though this may affect site functionality.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal and contractual retention requirements
• Opt out of marketing communications at any time via the unsubscribe link in our emails

To exercise these rights, contact us at admin@finkfold.com.

8. Third-Party Links

Our website and courses may contain links to third-party websites (such as YouTube for course video content). We are not responsible for the privacy practices of these third-party sites and encourage you to review their respective privacy policies.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Finkfold
Email: admin@finkfold.com
Website: https://finkfold.com